Computer Experts!!! I Cant Get Connected To The Internet….?
PPC February 28th, 2010I have done everything you can imagine. I have an Acer Aspire 5002 laptop w/ Verizon DSL. 2 other computers in the house get online w/out problems. Ive unplugged the modem, pinged the addresses, etc. Last week it worked fine, then a few days ago it only worked with the ethernet cable plugged in, now nothing works. It says my connection is excellent but when i click Internet Explorer it says “page cannot be displayed”. I even did a system restore & a system recovery. Im hoping its just a setting or something isnt configured right. I tried Verizon. They dont want to help b/c the signal is fine. I tried Acer support but my laptop is out of warranty & they wont even give me hint unless I pay per minute. Any info is GREATLY APPRECIATED. Or any sites that offer good tech support. Even if I cant fix it, I would like ideas on what it could be?
February 28th, 2010 at 4:27 am
Go to start> settings> network connections. Make sure that your Ethernet and wireless connections are enabled. Right click on the connection, choose properties, and choose TCP/IP. Make sure your computer is set to automatically get an IP address. If that doesn’t fix your problem try running the repair connection wizard to see if that fixes it.
If you still can’t get online, try connecting at another location. If your computer connects, the problem is with your connection. If you still can’t connect, the problem is with your laptop and you need to take it to a shop to have them diagnose the problem. It may be your laptop has suffered a hardware failure.
February 28th, 2010 at 4:27 am
Might be firewall software. Try temporarily disabling your firewall for 30 seconds and see if it works.
Other than that, either your ethernet cable or ethernet port might be bad or disabled. Maybe you can get a wireless card and try logging on from there. I don’t know if you have wireless capability (or even if you have a wireless router available) because wireless isn’t mentioned.